New Hope Boarding & Grooming in Rogers, Arkansas is a well-established dog daycare and boarding facility that has been serving families and their pets for over two decades. This trusted pet care center combines professional grooming services with daycare and boarding options, creating a comprehensive solution for busy pet parents. Dogs consistently show excitement when arriving, and the facility has built strong relationships with families who have been loyal clients for 15-20 years, often returning with new pets after previous ones have passed away.
Dog Care Services
New Hope offers a full range of services including doggy daycare, boarding, and professional grooming. The daycare program provides supervised play and socialization, with dogs showing clear enthusiasm when dropped off and rushing to get to the back areas where activities take place. For boarding stays, dogs receive attentive care whether for emergency situations or planned vacations, with complimentary baths provided on pickup day to ensure pets return home clean and fresh. The grooming services are particularly notable, with skilled groomers like Leslie who handle breed-specific cuts and challenging coat types, from Maltese and Golden Doodles to German Shepherds and Huskies. The team accommodates special requests, works from pictures for desired cuts, and provides services every 5-6 weeks for regular maintenance. They also offer nail trimming using Dremel tools to prevent sharp edges, and the staff takes extra care with dogs who have physical disabilities or require special attention.
The Facility and Play Spaces
The facility maintains clean, welcoming conditions that put both dogs and owners at ease. The environment feels like a home away from home rather than a sterile boarding facility, contributing to dogs’ comfort during their stays. The grooming areas are well-maintained and designed to create a stress-free experience, with dogs often appearing relaxed and happy throughout the process. The space accommodates various activities including supervised play time, and the overall atmosphere supports the staff’s caring approach to pet care. Dogs consistently return looking fresh, clean, and well-cared for, indicating the facility’s commitment to maintaining high standards of cleanliness and organization.
Staff Expertise and Care Approach
The team at New Hope demonstrates genuine love and expertise in caring for dogs of all sizes and temperaments. Owner Scottie leads a dedicated staff that treats each pet like family, taking time to understand individual personalities and needs. Named groomers like Leslie have developed specialties with specific breeds, consistently delivering excellent results that make dogs know when they look good. The staff shows particular skill in handling challenging situations, from high-energy labs to dogs with difficult coat patterns that grow in different directions, and they’re experienced in working with anxious pets or those who typically don’t warm up to strangers. Their professional approach includes asking detailed questions to ensure they understand exactly what owners want, calling veterinarians to verify shot records, and following up with clients to ensure satisfaction. The team’s patience and genuine care create an environment where even previously nervous dogs become excited about their grooming appointments.
What Dogs and Families Experience
Dogs display unmistakable excitement when arriving at New Hope, with many bouncing with anticipation and rushing to reach the play areas. This enthusiasm extends beyond daycare to grooming appointments, where pets who previously struggled with the experience now look forward to their visits. Families experience exceptional peace of mind, knowing their dogs are genuinely cared for and happy during stays. The facility’s accommodating approach means they rarely turn clients away, even working to fit in dogs whose owners forgot to make appointments. Long-term relationships are the norm, with families trusting New Hope for 15-20 years and multiple generations of pets. Parents appreciate the professional service delivery, from the complimentary departure baths to the staff’s willingness to provide special attention for senior dogs or those with unique needs. The consistency and reliability have earned such trust that some clients travel from surrounding areas like Bella Vista specifically for New Hope’s services.
Why Families Choose New Hope Boarding & Grooming
New Hope stands out for its combination of professional expertise and genuine love for animals, creating an environment where dogs thrive and families feel confident about their pets’ care. The facility offers excellent value for boarding services in the Rogers and Northwest Arkansas area, while their grooming services consistently deliver results that exceed expectations. Whether families need emergency boarding, regular daycare socialization, or specialized grooming for challenging coat types, New Hope’s experienced team provides reliable, caring service that keeps dogs happy and healthy. The long-term relationships they’ve built with multiple generations of pets in the same families demonstrate their commitment to being more than just a service provider—they become part of each dog’s extended family.
